If you need to change the sensor’s location, you can do it in your Explorer account or in the PlanetWatch App.
In your Explorer account you need to:
- Login on the Explorer
- Click on MySensor
- Click on the sensor that needs a location change
- Click on update location
- Write the new address where your sensor is located
In the PlanetWatch App you need to:
- Click on the sensor
- Click on the 3 dots in the right corner of your screen
- Click on Change Location
- Search the location on the Map
- Click on Set Location
Comments
8 comments
ฉันปรับตำแหน่งของเซนเซอร์ให้ถูกต้องในเวปไซด์แต่พอเปิด แอปในมือถือ กลับไม่พบเซนเซอร์ ต้องทำอย่างไร
I'm faced with a blank screen when I click on my sensor...???
same to me, seems to be a bug.
Getting a location error, address is already correct, troubleshooting popup says to follow this guide to fix it but there's nothing here to help.
Id: awair-element_73133
Please fix it my location in the app. my location is "n.a"
Id: awair-element_74691
Id: awair-element_76341
Fix please, i set location more then twice on each device, in app location is "n.a".
Contact with me please.
Do you need to pay a fee? What about the bugs that are listed above? Will the time lost be recovered in any way or form?
If N.A. or blank screen press - (minus) a few times to zoom out. My location was in middle of atlantic (all blue) and looked like blank screen.
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