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How can I reset a failed KYC step?

  • Updated 25 October 2022 12:51

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If you need to reset a failed KYC step, you need to open a ticket to Synaps support by clicking on the chat button in the Verification session in the Explorer

 

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Articles in this section

Articles in this section

  • Why the KYC?
  • How does the KYC verification work?
  • How can I verify my account?
  • How can I verify the Basic KYC?
  • How can I verify the Advanced KYC?
  • How can I reset a failed KYC step?
  • What do I do if I need more than 100 licenses?
  • Can I verify two accounts using the same personal data?
  • I have purchased the licenses using two different email addresses. What can I do?
  • Why can't I see the “MyVerification'' section in my Explorer account?
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