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Troubleshooting

  • Where can I find my Referral code?
  • I can’t log in the PlanetWatch App, what can I do?
  • Why can’t I see my license?
  • Why is the icon of my sensor gray?
  • How can I set or change the sensor location on the App?
  • How to change the wallet associated with a sensor
  • What does the red warning sign near a sensor icon mean in the PlanetWatch App?
  • Can I import a Ledger Nano wallet in the PlanetWatch App?
  • Can I associate the same wallet with two accounts?
  • Why didn’t I receive the Algos needed to initialize the assets?
  • Why can't I see my wallet i the the Wallet section of the PlanetWatch App?
  • How can I delete my PlanetWatch App account?
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